1/17/2024 0 Comments Passport card uses![]() ![]() If the electronic checks require additional time for research, the Customer Service Center Representative will provide you with additional instructions. You may also seek further review by a supervisor. If one or more of the documents you present when applying for a driver’s license, learner’s permit, or ID card is not accepted and your transaction is not processed because you do not have other acceptable documents with you, you have several options, as described in the next section.Īfter reviewing your documents, if the RMV Service Center Representative rejects your documents, or if your documents do not pass the electronic check, you may choose to correct the problem, such as by obtaining the appropriate documents and returning later with a new application. Review of Documents and Applications that are Not Accepted Your Customer Service Representative will provide you with additional instructions. These cases are generally resolved within three to five business days, but in rare occasions may be up to twenty days. It simply means the verifying information is not readily available and additional time is required. This does not mean that your transaction has been denied. However, some checks will require additional time for research or may be subject to manual review. This process provides validity responses back to the RMV within seconds for the vast majority. The Registry will initiate electronic checks for most identification documents with national and state databases. *A “good faith reason” is one that is based on objective facts and observations, such as statements from the applicant, or information obtained from usually reliable sources. ![]() The applicant has presented an SSN that does not validate as being issued to him/her, or was not obtained in a lawful manner from the U.S.The applicant does not satisfy the requirement for SSN, lawful presence/date of birth, or Massachusetts residency.The applicant is not the individual represented in the application and supporting documents.Any document contains a photograph or photoimage of the applicant that bears little or no resemblance to the applicant.Any document presented is not genuine or has been altered, defaced, or rendered unreadable to such an extent that it cannot be relied on.The RMV reserves the right to not accept any application if it has a good faith reason* to believe any of the following: Has a star displayed on the document to indicate that is a federally compliant cardĭocuments and Applications that Cannot be Accepted.Has “NOT FOR FEDERAL ID” displayed on the card.Can be renewed online without going to the RMV.Is a valid driver’s license or identification card.The cost to obtain a REAL or Standard driver's license/ID card is the same. Whether you are getting a new driver's license/ID or renewing your existing credential, the first decision you’ll need to make is, Standard driver’s license/ID or REAL ID driver's license/ID? Beginning May 7, 2025, every air traveler 18 years of age and older will need a REAL ID compliant driver’s license or identification card, or another TSA-acceptable form of identification, for domestic air travel and to enter certain federal facilities.Ī Standard credential is a valid form of for driving or identification purposes but is not accepted for federal purposes.ĭo I have a choice of driver license/ID types? A REAL ID is a Federal Security Standard for IDs that was created in 2005 as a result of increased federal security measures after the Septemterrorist attacks. ![]()
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